With Avaya Cloud Office, Your Workplace Will Never be the Same. Introducing the next big thing in UC to revolutionize how work gets done. Improving Customer and Employee Experiences with UCaaS. Simplify communications with a single cloud-based app—without the need for new hardware or engineering. Avaya Workplace Client Release 3.11 for Android, iOS, MacOS, and Windows was made generally available in September 2020. This is the latest release of Avaya Workplace Client and is recommended for new development.
TLS certs with IX Workplace on iPhoneAvaya Ix Workplace SupportTLS certs with IX Workplace on iPhone
Hi everyone,
I'm encountering some issues with IX Workplace on iPhone and Mac OS saying the certificate is invalid. Our IPO server is at the latest version (11.0.4.2). There's no issue with the Windows client of IX Workplace. Here's how I configured the identity certificate: Subject Name: IPOSRV1 Subject Alternative Name: DNS:exmaple.com, DNS:IPOSRV1.example.com, IP:10.10.11.10, IP:192.168.43.1 Duration: 825 days (the issue with duration was corrected in the latest SP and the cert has been renewd). Now here's the problem I'm getting in configuring this: Avaya's documentation is, well, a bit frustrating to deal with. In their IPO Platform 11 documentation, there's a chapter on TLS certificate and there's this section: Notice how the Subject Name and SAN in their screenshot doesn't match the explanation in the paragraph below. Further, Avaya produced a doc about the issue with TLS on iOS and the screenshot they provided in their example is, again, different: They put the IPO's FQDN in the Subject Name and SAN. Is this the way to go?? How do you properly configure the identity certificate? I'm also using the 46XXSPECIALS.txt file with TLSSRVID 0 in it. Very confusing. ?
The Avaya IX Workplace Softphone is software used for making telephone calls over the Internet on your network connected PC. For access to the campus directory inside the app, use Avaya IX Workplace (softphone) while connected to Global Protect VPN.
Install and Log Into Avaya IX Workplace
Windows Installers:
Mac Installers:
Configure Microphone and Speakers
Note: Avaya does not have speaker or microphone testing, so you may want to ensure your microphone and speakers are working in your OS settings or in Zoom
How To Make a Call
Answering or Declining Phone Calls
How to Transfer a Call (Cold)
![]() Avaya Ix Workplace ApplicationHow To Start a Conference Call
How To Add a Contact
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December 2020
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